Introduction


The complexity and variety of transportation services today, coupled with the acerbic competition between service providers has cut costs and improved conditions that allow now millions of people to get on the road. By air, land (car or train) and sea, the sector has seen an explosion of demand. It also has seen an increase in the number and types of disputes arising faster than the traditional mechanisms of conflict resolution can cope with.

This situation calls for faster, more cost-effective and innovative ways to deal with huge volumes of disputes, some of them quite complex. Mediation can provide the required framework for effective dispute resolution in the transportation sector.

 

What is mediation


But what exactly is mediation and how does a typical mediation process look like? 

Mediation is a confidential process of communication and negotiation that is managed by a neutral and impartial professional with no decision-making abilities, the mediator. The aim is to prevent, manage, resolve or end a dispute, thus avoiding the increase of tensions, costs and risks, generated even by taking it in the courts of law. Mediation gives all participants the opportunity to craft the rules that govern the dialogue process, to have a voice, to present their perspectives and to propose options that take into account what is most important to them.

In order to achieve these objectives, the mediator can meet jointly but also separately with the participants in the mediation. Also, in order to ensure all the conditions for an informed decision, the parties are encouraged to be advised in the mediation room by lawyers or other advisors. They have an essential role and become veritable agents of reality in mediation.

 

Specialized mediators


All our mediators are seasoned professionals with solid knowledge, skills and certified experience in the dispute resolution field. Yet, some of the ADR Center Romania mediators are specialized.

To see a list our mediators specialized in mediating transportation disputes, click here.